Job Description
Are you seeking daily pay opportunities within the federal sector?
National Benefits Administration is expanding our team in Memphis, TN, to support our growing portfolio of Pension Plan and federal benefits administration. We are looking for detail-oriented professionals to join our elite workforce. In this role, you will play a crucial part in securing the financial future of our clients while enjoying the stability and benefits of federal employment.
Join us and experience a work environment that values your expertise, offers daily pay options, and provides a comprehensive pension plan to ensure your long-term security.
Responsibilities
- Manage and process federal pension applications and inquiries with high accuracy and efficiency.
- Conduct detailed audits of pension records to ensure compliance with federal regulations and internal policies.
- Provide exceptional customer service to retirees and beneficiaries regarding benefits and claims.
- Collaborate with the Virginia operations team to streamline cross-regional workflow processes.
- Update and maintain secure databases with sensitive financial and personal information.
- Assist in the development of training materials for new hires regarding pension calculations.
- Ensure all documentation is filed correctly and adheres to strict federal compliance standards.
Qualifications
- Minimum of 3 years of experience in federal benefits administration, pension management, or financial customer service.
- Strong knowledge of federal payroll and pension regulations (e.g., FERS, CSRS).
- Excellent attention to detail with the ability to detect discrepancies in data entry.
- Proficiency in MS Office Suite and government-specific database software.
- Ability to pass a comprehensive background check and security clearance.
- Strong verbal and written communication skills.
- Willingness to travel to the Memphis office for quarterly team meetings.