Job Description
Are you looking for a stable career with meaningful impact? Apex Federal Solutions is seeking a detail-oriented Part-Time IT Support Specialist to join our team in Oklahoma City, OK.
In this role, you will play a crucial part in maintaining the integrity of federal information systems while enjoying a flexible work schedule. We value our team members and offer a collaborative environment where your technical skills will directly contribute to public service excellence.
Responsibilities
- Provide Tier 2 technical support for federal agency hardware, software, and network connectivity issues.
- Maintain accurate inventory of all federal assets and ensure proper labeling and tracking.
- Assist with cybersecurity compliance by implementing and monitoring security protocols and access controls.
- Document standard operating procedures (SOPs) and technical troubleshooting guides for the team.
- Collaborate with state and local partners to facilitate data sharing and interoperability.
- Conduct routine system audits to ensure compliance with federal regulations and agency policies.
Qualifications
- U.S. Citizenship is mandatory for all federal contracts.
- Minimum of 2 years of relevant IT support experience in a government or corporate environment.
- Familiarity with FISMA compliance and federal security standards is highly preferred.
- Strong problem-solving skills with the ability to troubleshoot complex network issues efficiently.
- Excellent verbal and written communication skills for interacting with diverse stakeholders.
- Ability to work a part-time schedule (approx. 20-25 hours/week) with some potential for occasional remote work.