Job Description
Lead the Future of Federal Retirement Services
We are currently seeking a highly skilled Pension Plan Specialist to join our dedicated Weekend Operations team in Miami, FL. In this pivotal role, you will support the processing and administration of Federal Employee Retirement System (FERS) and Civil Service Retirement System (CSRS) benefits for employees across the nation, including those in the New York metro area. This position offers a unique opportunity to work a stable weekend shift while ensuring the financial security of federal retirees.
Why Join Our Team?
- Impactful Work: Directly contribute to the well-being of federal workers by managing complex pension calculations and claims.
- Competitive Compensation: Salary range between $55,000 and $75,000 USD, plus comprehensive federal benefits.
- Work-Life Balance: Enjoy the benefits of a structured weekend schedule with premium pay incentives.
Don't miss this chance to advance your career in a prestigious federal agency. Apply today to become a part of our mission.
Responsibilities
- Process and adjudicate federal pension claims and retirement applications with a high degree of accuracy and efficiency.
- Analyze complex payroll and service history data to ensure correct pension calculations for retirees in Miami and New York regions.
- Provide expert guidance and customer service to federal employees regarding retirement eligibility, survivor benefits, and health insurance conversion.
- Investigate and resolve discrepancies in pension records, working closely with payroll and HR departments to correct errors.
- Manage high-volume caseloads during weekend shifts, prioritizing urgent requests and maintaining strict adherence to federal regulations.
- Prepare and maintain detailed documentation for all pension transactions and employee inquiries.
Qualifications
- Bachelor’s degree in Finance, Accounting, Human Resources, or a related field required.
- Minimum of 3 years of experience in pension administration, benefits management, or federal customer service.
- Deep understanding of Federal Employee Retirement System (FERS) and CSRS regulations is mandatory.
- Strong proficiency in Microsoft Office Suite, particularly Excel for data analysis.
- Exceptional analytical skills with the ability to interpret complex government policies and regulations.
- Outstanding communication skills, capable of explaining technical pension concepts clearly to non-experts.