Job Description
Launch Your Federal Career with the Federal Pension Administration
We are seeking a motivated and detail-oriented Pension Plan Specialist to join our growing team in Baltimore, MD, with support operations in Northern Virginia. This is an outstanding entry-level opportunity for individuals looking to start a stable, long-term career in the public sector. No prior experience is necessary—we provide comprehensive training to help you succeed.
As a vital link in our federal benefits infrastructure, you will assist in processing retirement claims, ensuring the accuracy of pension disbursements, and serving the needs of federal retirees. If you possess strong organizational skills and a desire to serve the community, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive federal benefits package.
- Generous paid time off and retirement savings plans.
- Professional growth and mentorship opportunities.
- Hybrid work flexibility between our Baltimore and Virginia offices.
Responsibilities
- Process Pension Applications: Review and process incoming pension claims, retirement applications, and benefit requests with high accuracy and adherence to federal timelines.
- Beneficiary Communication: Serve as the primary point of contact for retirees and beneficiaries, answering inquiries regarding eligibility, calculations, and disbursement schedules.
- Data Integrity Management: Maintain and update secure electronic records of all pension transactions, ensuring data is error-free and compliant with OPM regulations.
- Compliance & Auditing: Assist in internal audits and quality assurance checks to ensure all pension plans are administered in strict accordance with federal laws.
- Case Resolution: Investigate and resolve complex discrepancies in pension calculations or account status.
- Documentation: Prepare and file necessary paperwork for pension approvals and denials.
- Training: Participate in ongoing professional development to stay current on changing pension laws and regulations.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business, Finance, or a related field is a plus.
- No Experience Required: We are looking for recent graduates or career changers eager to learn.
- Attention to Detail: Must have a keen eye for detail and the ability to spot errors in numerical data.
- Communication Skills: Excellent verbal and written communication skills to interact effectively with the public and internal teams.
- Technical Proficiency: Basic computer skills with proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Integrity: Ability to handle sensitive, confidential information with the highest level of discretion.
- Availability: Ability to pass a standard background check and drug screening for federal employment.