Job Description
We are seeking a dedicated and detail-oriented Federal Pension Specialist to join our growing team in Fresno, California. This is a unique opportunity to play a critical role in the financial well-being of federal employees. If you are looking for a career with job security, a generous pension plan, and a supportive work environment, we want to hear from you.
Why This Role is Right for You:
- Secure Your Future: Enjoy a comprehensive federal pension plan and retirement benefits.
- Professional Growth: Work within a stable federal agency with clear pathways for advancement.
- Impactful Work: Help federal employees navigate their retirement journey with confidence.
Responsibilities
- Review and process federal pension and retirement benefit applications with a high degree of accuracy and timeliness.
- Analyze complex employment records to determine eligibility for various federal pension tiers (FERS/CSRS).
- Provide expert guidance and customer service to federal employees regarding pension inquiries and benefits.
- Ensure strict adherence to federal regulations, privacy laws, and agency policies.
- Collaborate with the Payroll and HR departments to resolve discrepancies in service credit and benefit calculations.
- Prepare and maintain detailed documentation for all pension processing activities.
- Stay updated on changes in federal retirement legislation and apply them to current processes.
Qualifications
- High school diploma or GED; Bachelor’s degree in Business Administration, Finance, Human Resources, or related field is preferred.
- Previous experience in federal benefits administration, payroll, or pension processing is highly desirable.
- Strong mathematical aptitude and exceptional attention to detail.
- Excellent verbal and written communication skills for interacting with staff and the public.
- Ability to work independently and manage a high volume of sensitive inquiries efficiently.
- U.S. Citizenship required for federal employment eligibility.