Job Description
Are you an experienced professional in federal retirement planning? Federal Retirement & Benefits Administration (FRBA) is seeking a dedicated Pension Specialist to join our night shift operations in the heart of San Francisco. This is a unique opportunity to support federal beneficiaries while enjoying a stable, high-impact role with comprehensive federal benefits and a competitive night shift differential.
Why Join Us?
- Night Shift Premium: Earn an additional 10-25% on top of base pay for working non-standard hours.
- Comprehensive Benefits: Full medical, dental, vision, and 401(k) matching.
- Work-Life Balance: Daytime availability for personal commitments.
- Prestigious Environment: Work on-site at our modern headquarters in the Financial District.
As a Pension Specialist, you will be the primary point of contact for beneficiaries regarding federal retirement entitlements, ensuring accuracy and compliance with OPM regulations.
Responsibilities
- Conduct detailed reviews and processing of federal pension and annuity claims to ensure 100% data accuracy.
- Respond to high-volume inquiries from federal retirees regarding benefit calculations and eligibility.
- Verify and reconcile pension records against government databases, identifying discrepancies for resolution.
- Assist in the preparation of pension packages and ensure all regulatory documentation is properly filed.
- Maintain strict confidentiality of sensitive financial and personal beneficiary data.
- Collaborate with the day shift team to resolve complex cases escalated during the transition period.
Qualifications
- Bachelor’s degree in Finance, Accounting, or Human Resources (or equivalent work experience).
- Minimum of 3 years of experience in federal benefits administration, pension processing, or social security operations.
- Familiarity with OPM (Office of Personnel Management) regulations and federal retirement systems (FERS/CSRS).
- Must be available to work night shifts (typically 6:00 PM to 2:30 AM or 8:00 PM to 4:30 AM).
- Strong attention to detail and exceptional problem-solving skills.
- Proficiency in Microsoft Office Suite and case management software.