Job Description
Are you seeking a stable career with a comprehensive pension plan and excellent benefits? The U.S. Federal Services is currently hiring for entry-level Pension Specialists to join our growing team in Raleigh, North Carolina. This is a fantastic opportunity for individuals looking to launch a career in government administration without prior experience.
We offer a dynamic work environment, professional development, and a robust retirement package. If you are detail-oriented, organized, and eager to serve, we want to hear from you.
Why Join Us?
- Competitive salary with annual cost-of-living adjustments.
- Generous Federal Pension Plan and Health Benefits.
- Flexible work schedule options.
- On-the-job training provided for all new hires.
Responsibilities
- Assist federal employees with inquiries regarding their pension plans and retirement eligibility.
- Process and maintain accurate records of employee contributions and benefit calculations.
- Communicate complex pension information clearly to clients via phone, email, and in-person.
- Collaborate with the HR department to ensure compliance with federal regulations.
- Update internal databases and documentation related to benefit administration.
- Resolve customer complaints and issues related to pension statements and inquiries efficiently.
Qualifications
- High School Diploma or GED is required; Associate's degree is a plus but not mandatory.
- No prior experience in federal jobs or pension administration is required; we provide training.
- Strong attention to detail and accuracy in data entry tasks.
- Basic computer proficiency and typing speed (35+ WPM).
- Excellent verbal and written communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.