Job Description
Secure Your Future with a Leading Federal Pension Agency!
Are you searching for Federal Jobs that offer stability, impact, and a competitive work-life balance? Our client, a premier agency specializing in Pension Plan administration, is now hiring a dedicated Pension Specialist for a Weekend Shift in Mesa, AZ. This role is ideal for professionals experienced in federal benefits who are looking to make a difference for retirees.
While our primary operations center in Mesa, AZ, this position supports critical national initiatives often involving North Carolina and other federal regions. You will be the backbone of our weekend operations, ensuring accurate processing of retirement claims and inquiries.
Responsibilities
- Manage Federal Pension Inquiries: Handle complex phone and email inquiries regarding federal pension plans, survivor benefits, and retirement eligibility.
- Weekend Operations: Oversee the weekend workflow to ensure timely processing of pension applications and status updates.
- Data Integrity: Maintain and update accurate records within federal databases, ensuring strict compliance with privacy laws and regulations.
- Benefit Calculations: Perform precise calculations for pension projections and verify beneficiary information.
- Issue Resolution: Troubleshoot and resolve escalated pension discrepancies efficiently.
Qualifications
- Experience: Minimum of 2 years of experience in pension administration, payroll, or federal benefits processing.
- Education: High School Diploma required; Associate’s degree or Bachelor’s in Finance, HR, or related field preferred.
- Availability: Must be available to work Weekend Shifts (e.g., Saturday and Sunday).
- Background Check: Must pass a federal background check and drug screening.
- Skills: Strong attention to detail, proficiency in MS Office Suite, and excellent verbal communication skills.