Job Description
Are you seeking a stable career in the public sector with the financial flexibility of a weekly paycheck? Apex Federal Solutions is currently hiring a dedicated Federal Support Specialist to join our dynamic team in Kansas City, MO.
We deliver essential services to various federal agencies and are looking for individuals who are organized, reliable, and ready to support critical government operations. Join a company that prioritizes your work-life balance and offers competitive compensation with direct weekly deposits.
Responsibilities
- Manage high-volume incoming calls and emails regarding federal programs, benefits inquiries, and case statuses.
- Assist federal visitors and employees with daily facility operations, security clearance processing, and administrative support.
- Prepare, review, and distribute sensitive government documentation with strict adherence to compliance and confidentiality protocols.
- Maintain accurate digital and physical records of case files, ensuring data integrity and timely reporting.
- Collaborate with agency leads to identify process improvements and enhance overall service delivery.
- Perform general clerical duties including filing, data entry, and schedule coordination.
Qualifications
- High School Diploma or GED required; Associate’s degree or prior government experience preferred.
- Previous experience in customer service, administrative support, or the federal sector is highly desirable.
- Must be a U.S. Citizen and willing to undergo a federal background investigation and drug screening.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and government case management software.
- Strong verbal and written communication skills with a professional, customer-focused demeanor.