Job Description
Join the prestigious Veterans Health Administration as a Weekend Shift Medical Support Specialist in Fresno, CA. This critical role ensures seamless healthcare operations for our nation's heroes during weekend hours. Enjoy federal benefits, competitive pay, and the opportunity to make a meaningful impact in our community. Weekend shift required (Saturday/Sunday 6:00 AM - 6:30 PM).
Responsibilities
- Coordinate patient appointments, referrals, and hospital admissions using VHA systems
- Manage electronic health records (EHR) with precision and HIPAA compliance
- Serve as primary weekend contact for urgent patient inquiries and triage
- Process medical billing and insurance verifications accurately
- Support healthcare providers with clinical documentation and data entry
- Facilitate telehealth appointments and virtual care coordination
- Maintain strict confidentiality of protected veteran health information
Qualifications
- Associate's degree in healthcare administration or related field
- Minimum 2 years medical office experience with EHR systems (e.g., CPRS, Epic)
- Proficiency in Microsoft Office Suite and scheduling software
- VA experience or federal background preferred
- Strong communication skills for diverse veteran populations
- Ability to work independently during weekend shifts
- Basic knowledge of medical terminology and billing codes
- U.S. citizenship required for federal position