Job Description
Join Kentucky's premier DMV team as a Customer Service Representative with flexible scheduling options! We're seeking friendly, detail-oriented professionals to deliver exceptional service to our community. Enjoy competitive pay, comprehensive training, and a supportive work environment that values work-life balance. Perfect for students, parents, or anyone seeking flexible hours without compromising career growth. Apply today and become part of Kentucky's trusted public service network!
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy and efficiency
- Provide clear information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain organized digital and physical records of all transactions
- Collaborate with team members to ensure seamless service delivery
- Utilize DMV systems and software to process applications and payments
- Identify process improvements and suggest solutions for operational efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications and databases
- Valid driver's license with clean driving record
- Ability to pass background check and drug screening
- Flexible availability including evenings and weekends