Job Description
Join the City of Charlotte and Secure a Stable Government Career!
We are currently seeking dedicated and professional individuals to join our team as Government Administrative Assistants. This is an immediate hire opportunity for a stable, long-term career with comprehensive benefits, including health insurance, retirement plans, and paid time off. If you are looking for a secure job in the public sector with a supportive work environment, we want to hear from you.
In this role, you will serve as the first point of contact for the public, ensuring excellent service and efficient workflow management within the department.
Why Apply?
- Immediate Start Date: Don't wait—begin your stable career today.
- Competitive Pay: $18.00 - $24.00 per hour depending on experience.
- Full Benefits Package: Medical, dental, vision, and 401(k) matching.
- Pension Plan: Secure your future with a state retirement system.
Responsibilities
- Receive and screen incoming calls, emails, and walk-in visitors to the department.
- Provide accurate information regarding city services, policies, and procedures to the public.
- Manage and maintain accurate confidential records and filing systems.
- Assist in processing applications, forms, and documents with high attention to detail.
- Collaborate with department staff to ensure smooth daily operations and workflow efficiency.
- Perform data entry tasks and generate reports using Microsoft Office Suite.
- Resolve customer inquiries and complaints professionally and in a timely manner.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Minimum of 2 years of experience in administrative support, customer service, or a related field.
- Proven ability to handle sensitive information with the highest level of confidentiality.
- Strong proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Must pass a background check and drug screening.