Job Description
Join Illinois' premier public service agency and build a stable, impactful career with comprehensive benefits and job security. As a Government Administrative Specialist, you'll support critical public programs while enjoying competitive compensation, generous paid time off, retirement plans, and professional development opportunities. We value diversity, integrity, and public service excellence.
Responsibilities
- Manage confidential case files and maintain accurate documentation for public assistance programs
- Process eligibility determinations and benefit disbursements following state regulations
- Coordinate with internal teams and external partners to resolve complex client inquiries
- Generate detailed reports and analytics for program evaluation and improvement
- Implement data privacy protocols and ensure compliance with HIPAA/FERPA requirements
- Train new staff on administrative procedures and policy updates
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years of administrative experience in government or nonprofit setting
- Proficiency in Microsoft Office Suite and data management software
- Strong written and verbal communication skills with diverse populations
- Ability to manage multiple priorities with strict deadlines
- Knowledge of Illinois state regulations and public assistance programs
- Valid Illinois driver's license (if required for field visits)