Job Description
Are you looking for a stable career with weekly pay and the opportunity to make a tangible impact in your community? The City of Tampa is currently seeking a detail-oriented and professional Administrative Specialist to join our dedicated Human Services team. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
In this role, you will be the face of our department, providing essential services to residents and ensuring the smooth operation of government programs. If you are a self-motivated individual who values public service and wants to secure your financial future with reliable earnings, we want to hear from you.
Responsibilities
- Process and review incoming applications, petitions, and correspondence for various city programs with high accuracy and speed.
- Provide exceptional customer service to the public, assisting with inquiries regarding eligibility, documentation, and procedures via phone, email, and in-person.
- Maintain accurate and up-to-date digital and physical records of all departmental files and transactions.
- Coordinate internal meetings and assist department heads with scheduling, agenda preparation, and minute taking.
- Perform data entry and generate reports to support budgeting and program evaluation efforts.
- Assist with outreach initiatives to educate the community about available city resources and services.
Qualifications
- High School Diploma or GED required; Associate's degree in Public Administration, Business, or a related field is preferred.
- Previous experience in a government, public sector, or customer service environment is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Strong verbal and written communication skills with the ability to explain complex policies clearly to diverse audiences.
- Ability to pass a standard background check and drug screen as required for government employment.
- Valid Class E Florida Driver's License is required.