Job Description
Join the Team That Keeps Kansas City Moving
We are seeking highly motivated individuals for immediate hire in our Government Administration department. If you are looking for a stable career with competitive benefits and the opportunity to serve your community, we want to hear from you.
As a key member of our public service team, you will play a vital role in ensuring smooth operations and delivering exceptional service to Kansas City residents.
Why Apply?
- Immediate Start: Don't wait weeks for a response.
- Comprehensive Benefits: Health, dental, and vision insurance.
- Retirement Security: Participation in the Missouri Retirement System.
- Promotional Opportunities: Clear pathways for career advancement within city government.
Key Responsibilities
In this role, you will be responsible for the following core duties:
Responsibilities
- Manage and process incoming public inquiries and applications with high accuracy and efficiency.
- Update and maintain digital and physical records in compliance with government regulations and privacy laws.
- Assist in the coordination of inter-departmental projects and community outreach initiatives.
- Prepare detailed reports, memos, and correspondence for city leadership.
- Conduct quality assurance checks on data entry and document processing.
- Provide exceptional customer service to citizens, vendors, and employees via phone and in-person.
Qualifications
- High School Diploma or GED required; Associate’s Degree in Public Administration or related field preferred.
- Minimum of 2 years of experience in an administrative or customer service role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and government-specific databases.
- Strong attention to detail with the ability to maintain confidentiality of sensitive information.
- Excellent written and verbal communication skills.
- Ability to work independently as well as collaboratively in a team environment.