Job Description
We are currently hiring a Government Pension Plan Specialist to join our administrative team. This is a fully remote position based in Oklahoma City, ideal for candidates looking to enter the government sector without prior experience. You will be responsible for assisting the public with their retirement benefits, processing claims, and maintaining sensitive records.
Our organization values integrity, reliability, and professional growth. As a specialist, you will receive comprehensive training to ensure you are equipped to handle all aspects of pension administration. Join a stable, government-backed institution and secure your future with us.
Responsibilities
- Process incoming pension applications, claims, and benefit requests with strict accuracy and adherence to government guidelines.
- Respond to beneficiary inquiries via email, phone, and secure messaging platforms regarding account status and eligibility.
- Enter and verify data into secure pension management systems to ensure the integrity of public records.
- Assist in the preparation of monthly pension disbursement reports and reconciliation statements.
- Maintain the confidentiality of sensitive personal and financial information in compliance with privacy laws.
- Collaborate with the HR and Compliance departments to resolve complex benefit discrepancies.
Qualifications
- High school diploma or equivalent required (Associates degree in Business or Finance is preferred).
- Strong attention to detail and the ability to spot errors in data entry.
- Proficient in using computers and standard office software (Microsoft Office Suite).
- Excellent written and verbal communication skills for interacting with the public.
- Ability to work independently in a home office environment.
- Basic understanding of banking or financial records is a plus but not required.