Job Description
Are you looking for a stable career with the public sector? The Tampa City Government is seeking a dedicated Government Services Representative to join our weekend operations team. We are committed to serving our community with integrity and excellence. This role offers the opportunity to work in a fast-paced, professional environment while contributing to vital public services. If you are detail-oriented and possess excellent communication skills, we want to hear from you.
Why Join Us?
- Competitive hourly wage with weekend differential.
- Comprehensive health, dental, and vision insurance.
- Retirement plan with city contributions.
- Professional development opportunities.
Responsibilities
- Receive and direct incoming calls, emails, and visitors to the appropriate city departments.
- Process applications, permits, and official documents accurately and efficiently.
- Assist the public with inquiries regarding city services, policies, and procedures.
- Maintain accurate, up-to-date records of daily transactions and correspondence.
- Perform data entry tasks using government databases and software systems.
- Ensure the reception area and office equipment are maintained in a professional condition.
- Collaborate with weekend staff to ensure seamless operations during off-hours.
Qualifications
- High School Diploma or GED equivalent is required.
- Previous experience in a customer service or government office setting is preferred.
- Strong verbal and written communication skills with a focus on public interaction.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work weekends (Saturday and Sunday) as scheduled.
- Attention to detail and the ability to handle sensitive information with absolute confidentiality.
- Valid Driver’s License (may be required for occasional travel).