Job Description
Join Seattle's premier public service team as a Government Services Weekend Specialist! This vital role ensures seamless municipal operations during weekend hours while delivering exceptional citizen services. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving your community.
Position includes weekend shifts (Saturday/Sunday) with weekday flexibility. Ideal candidates thrive in fast-paced environments and possess strong problem-solving abilities. The City of Seattle is an equal opportunity employer committed to diversity and inclusion.
Responsibilities
- Manage citizen inquiries and service requests via multiple channels (phone, email, in-person)
- Process permits, licenses, and regulatory submissions with precision
- Coordinate weekend facility operations and security protocols
- Collaborate with emergency response teams during off-hours incidents
- Generate comprehensive activity reports for weekday handoff
- Utilize municipal databases for record-keeping and compliance
- Support public health and safety initiatives during weekend hours
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 2+ years customer service or public sector experience
- Valid Washington State driver's license
- Proficiency with Microsoft Office and CRM systems
- Ability to obtain required security clearance within 30 days
- Exceptional communication and conflict resolution skills
- Flexibility to work rotating weekends and holidays
- U.S. citizenship and clean background check