Job Description
We are seeking a highly skilled and detail-oriented IT Systems Administrator to join the Georgia State Government team. In this pivotal role, you will be responsible for maintaining the integrity, security, and availability of our critical IT infrastructure. You will collaborate with cross-functional teams to deploy solutions that enhance public service efficiency and ensure seamless digital operations for state agencies. This is an opportunity to make a tangible impact on the community while enjoying a stable, full-time career with excellent benefits.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Work-life balance with generous leave policies.
- Pension plan and retirement savings options.
- Professional development and training opportunities.
Responsibilities
- Manage and monitor local area networks (LAN) and wide area networks (WAN) across Georgia state facilities to ensure optimal performance and uptime.
- Implement and maintain robust cybersecurity protocols to protect sensitive government data against cyber threats and unauthorized access.
- Configure, install, patch, and maintain servers, firewalls, routers, and associated hardware and software systems.
- Conduct regular system backups and disaster recovery planning to minimize downtime in the event of technical failures.
- Troubleshoot and resolve complex hardware, software, and network issues for internal staff and stakeholders in a timely manner.
- Collaborate with vendors and third-party service providers to procure IT equipment and manage service contracts.
- Develop and document Standard Operating Procedures (SOPs) for system maintenance and user support.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent combination of education and relevant experience.
- Valid State of Georgia Driver’s License and a satisfactory Motor Vehicle Record (MVR) may be required for travel to various agency sites.
- Certifications such as CompTIA Security+, CCNA, or Microsoft Certified: Azure Administrator are highly preferred.
- Minimum of 3-5 years of experience in systems administration within a government or large enterprise environment.
- Deep knowledge of Windows Server, Active Directory, Linux, and virtualization technologies (VMware/Hyper-V).
- Strong understanding of network protocols (TCP/IP), VPNs, and firewalls.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical staff.