Job Description
Join New York City's Department of Citywide Administrative Services (DCAS) as a Municipal Operations Specialist and play a vital role in enhancing public services across the five boroughs. This position offers the opportunity to work directly with community leaders, implement city-wide initiatives, and ensure operational excellence in municipal infrastructure. We seek dedicated professionals passionate about urban development and public service excellence. Enjoy competitive benefits, pension plans, and opportunities for career advancement within one of the world's most dynamic municipal organizations.
Responsibilities
- Coordinate infrastructure maintenance projects including road repairs, park renovations, and public facility upgrades
- Manage community outreach programs to gather resident feedback on municipal services
- Oversee compliance with city regulations and safety standards in public works operations
- Collaborate with cross-departmental teams to implement city-wide sustainability initiatives
- Prepare detailed reports on operational efficiency and budget utilization
- Respond to constituent inquiries and resolve service-related issues within 48 hours
- Assist in emergency preparedness planning and disaster response coordination
Qualifications
- Associate's degree in Public Administration, Urban Planning, or related field (Bachelor's preferred)
- Minimum 3 years experience in municipal operations or public sector management
- Valid New York State driver's license
- Proficiency in MS Office Suite and municipal management software (e.g., NYC OpenData)
- Strong knowledge of NYC building codes and municipal regulations
- Excellent written and verbal communication skills
- Ability to work flexible hours including nights/weekends for community events
- Certification in Emergency Management (FEMA) or Public Works Operations preferred