Job Description
Are you looking for a stable career with a purpose? Apex Federal Solutions is currently seeking a dedicated Night Shift Federal Operations Specialist to join our team in Tampa, Florida. We support critical federal initiatives and require individuals who are detail-oriented, disciplined, and ready to work during evening hours to ensure uninterrupted service delivery.
As a key member of our night operations team, you will play a vital role in maintaining the integrity of federal data and ensuring compliance with strict government regulations. This is an excellent opportunity for those seeking long-term employment in the federal sector with competitive benefits and a comprehensive shift differential.
Why Join Us?
- Competitive hourly pay with shift differentials
- Comprehensive health, dental, and vision insurance
- Retirement savings plan (401k) with employer matching
- Professional development and training opportunities
- Critical mission work with a sense of purpose
Responsibilities
- Monitor and manage incoming federal communications and inquiries during night shifts.
- Process and verify sensitive documentation and case files with high accuracy.
- Ensure strict adherence to federal regulations, security protocols, and agency policies.
- Generate daily, weekly, and monthly operational reports for federal oversight bodies.
- Collaborate with day-shift teams to ensure seamless transition of operations and information handovers.
- Maintain a secure and organized workspace, adhering to all safety and cybersecurity guidelines.
- Handle escalated customer issues and resolve them within established service level agreements.
Qualifications
- United States Citizenship is required for most federal positions.
- High School Diploma or GED equivalent; Associate’s degree preferred.
- Previous experience in government, military, or customer service roles is highly desirable.
- Ability to work a rotating night shift schedule (e.g., 11:00 PM - 7:00 AM).
- Strong attention to detail and ability to maintain confidentiality of sensitive information.
- Proficient in Microsoft Office Suite and basic data entry systems.
- Must pass a background check and drug screening.