Job Description
Join Oakland's elite emergency response team as a Night Shift Public Safety Dispatcher. Protect our community by managing critical communications during high-stakes situations. Enjoy competitive pay, comprehensive benefits, and career advancement within a respected government agency. Your work directly impacts public safety during overnight hours when vigilance matters most.
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Dispatch police, fire, and medical resources using CAD/RMS systems
- Maintain detailed incident documentation and radio communications
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and caller guidance
- Monitor surveillance systems and alarm activations
- Adhere to strict confidentiality protocols
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year dispatch/emergency services experience
- Valid California P.O.S.T. Public Safety Dispatcher certification
- Typing speed of 40+ WPM with 95% accuracy
- Ability to work rotating night shifts (10 PM - 6 AM)
- Clear criminal background check and drug screening
- Crisis intervention training (CIT) certification a plus
- Proficiency in CAD/RMS systems