Job Description
Join the elite team protecting El Paso as a Police Dispatcher Trainee. This immediate hire opportunity offers comprehensive training to become the lifeline of emergency response operations. No prior experience required – we provide all necessary certifications and mentorship. Work in a state-of-the-art communication center with competitive benefits and career advancement pathways. Make a real impact in your community while building a stable future in public safety.
Responsibilities
- Receive and prioritize emergency calls using CAD/RMS systems
- Dispatch police units and coordinate multi-agency responses
- Maintain detailed call logs and incident documentation
- Provide life-saving instructions to callers during critical incidents
- Operate radio equipment and specialized communication tools
- Adhere to NIMS protocols and departmental procedures
- Collaborate with officers, firefighters, and EMS personnel
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent (GED accepted)
- U.S. citizenship and valid Texas driver's license
- Pass background check and polygraph examination
- Typing speed of 40+ WPM (verified assessment required)
- Ability to handle high-stress situations with composure
- Clear verbal communication skills in English and Spanish
- No felony convictions or domestic violence charges
- Must be at least 18 years of age