Job Description
Join the Social Security Administration's San Jose office as a Part-Time Administrative Clerk and contribute to serving America's seniors and people with disabilities. This flexible position offers the opportunity to gain valuable federal experience while maintaining work-life balance. You'll be part of a mission-driven team dedicated to delivering critical benefits programs that transform lives.
As a federal employee, you'll enjoy competitive pay, comprehensive benefits (including health insurance and retirement plans), and a supportive work environment. The SSA is committed to diversity, equity, and inclusion, offering professional development opportunities for all team members.
Responsibilities
- Process and verify benefit applications with meticulous attention to detail
- Assist beneficiaries with inquiries via phone, email, and in-person interactions
- Maintain accurate digital and paper records using federal systems
- Support office operations including scheduling, filing, and document management
- Collaborate with team members to ensure efficient service delivery
- Adhere to strict federal privacy and security protocols
- Participate in ongoing training to stay current with policy changes
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite and data entry systems
- Strong written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- U.S. citizenship and eligibility for federal employment
- Pass background investigation and security clearance
- Ability to work 20-25 hours per week (flexible scheduling available)