Job Description
Join the Social Security Administration as a Part-Time Clerk Specialist in Indianapolis and contribute to critical public service initiatives. This flexible role offers an opportunity to work with federal programs while maintaining work-life balance. You'll support vital services that impact millions of Americans while gaining valuable experience in government operations.
Why Join Us?
• Competitive federal pay rates
• Comprehensive training programs
• Flexible scheduling options
• Meaningful public service impact
• Career advancement opportunities
Responsibilities
- Process and verify citizen applications for Social Security benefits with 99% accuracy
- Manage confidential case files and maintain strict compliance with federal privacy regulations (HIPAA/PII)
- Respond to constituent inquiries via phone, email, and in-person interactions
- Utilize specialized federal software systems (e.g., MAXIS, MSSICS) for data entry and case management
- Collaborate with cross-functional teams to resolve complex benefit eligibility cases
- Generate monthly performance reports and audit documentation
- Participate in quarterly compliance training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year administrative/clerical experience in a regulated environment
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to obtain Public Trust security clearance (background check required)
- Exceptional attention to detail with error rates below 1%
- Strong communication skills for public interaction
- U.S. citizenship and valid Indiana driver's license