Job Description
Are you looking for a meaningful career in public service? Join the dedicated team at the North Carolina Department of Motor Vehicles (NCDMV) in Raleigh. We are currently seeking enthusiastic and detail-oriented individuals to fill Part-Time Customer Service Representative positions. In this role, you will be the first point of contact for thousands of citizens, ensuring they receive accurate information and efficient service regarding licensing, registrations, and vehicle titles.
Why Join Us?
- Competitive hourly pay starting at $17.50.
- Flexible part-time schedules to accommodate your lifestyle.
- Opportunity to serve your community and make a real impact.
- Comprehensive training provided.
Responsibilities
- Greet and assist customers in-person and via phone with a friendly, professional demeanor.
- Process vehicle registrations, license renewals, and title transfers efficiently and accurately.
- Collect payments and reconcile cash drawers at the end of the shift.
- Answer inquiries regarding DMV policies, fees, and procedures.
- Maintain accurate records and update customer databases.
- Ensure the service counter area is organized, clean, and welcoming.
Qualifications
- High School Diploma or GED equivalent.
- Previous experience in customer service, retail, or public administration is preferred.
- Strong verbal and written communication skills.
- Ability to handle cash and perform basic math calculations with 100% accuracy.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work in a fast-paced environment and remain calm under pressure.