Job Description
Join the Social Security Administration as a Part-Time Federal Administrative Specialist and contribute to vital public services while enjoying flexible scheduling. This Cleveland-based role offers competitive federal benefits, professional development, and the opportunity to serve our community with purpose. Ideal for students, career-changers, or those seeking work-life balance, this position combines meaningful impact with predictable hours.
Responsibilities
- Process and verify benefit applications with precision and confidentiality
- Manage digital records using federal compliance protocols
- Assist beneficiaries with inquiries via phone, email, and in-person
- Prepare accurate correspondence and reports following SSA guidelines
- Collaborate with cross-functional teams to resolve case issues
- Maintain strict adherence to federal data security standards
- Support outreach initiatives for vulnerable populations
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Minimum 1 year administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational abilities
- Basic knowledge of federal regulations a plus