Job Description
Join our mission to serve America's heroes as a Part-Time Federal Administrative Specialist in Charlotte, NC. This unique opportunity allows you to contribute to critical federal operations with a flexible schedule. You'll support veteran services while gaining invaluable experience in public sector administration. Enjoy competitive pay, comprehensive benefits eligibility, and the pride of serving your community.
Our Charlotte facility offers a supportive environment with modern amenities and a commitment to work-life balance. This position is ideal for students, career changers, or professionals seeking part-time federal employment. If you're passionate about public service and possess strong organizational skills, we encourage you to apply.
Responsibilities
- Process veteran benefit applications with 99% accuracy and timeliness
- Manage confidential records in compliance with federal regulations
- Coordinate scheduling for veteran appointments and outreach events
- Respond to constituent inquiries via phone, email, and in-person
- Prepare routine reports and correspondence using federal templates
- Collaborate with cross-functional teams on service improvement initiatives
- Assist with data entry and maintenance of veteran databases
- Support community outreach events on weekends as needed
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- US citizenship required
- Ability to work 20-25 hours per week with flexible scheduling