Job Description
Join our award-winning federal team in Omaha and enjoy industry-leading benefits while serving veterans! This part-time position offers exceptional work-life balance with comprehensive health coverage, retirement plans, paid leave, and tuition assistance. Work in a modern, inclusive environment where your contribution directly impacts our nation's heroes. No weekends or holidays required!
Responsibilities
- Process veteran benefit claims with 99% accuracy using VA systems
- Conduct eligibility assessments for healthcare, education, and disability benefits
- Provide exceptional customer service to veterans and their families
- Maintain confidential case files in compliance with federal regulations
- Collaborate with multidisciplinary teams to resolve complex cases
- Participate in quarterly training on policy updates and system enhancements
Qualifications
- Associate's degree in Business Administration or related field
- 2+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- VA claims processing certification (or willingness to obtain within 90 days)
- Ability to pass federal background check and credit review
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities