Job Description
Join our prestigious federal team in Fresno and unlock exceptional benefits while serving veterans! We're seeking a Part-Time Federal Benefits Specialist to deliver life-changing support to our nation's heroes. Enjoy premium health coverage, retirement plans, paid leave, and tuition assistance while making a tangible impact in our community. This flexible role (20-25 hrs/week) combines meaningful service with unparalleled stability and growth opportunities.
As a key member of our benefits division, you'll navigate complex federal programs to ensure veterans receive their earned entitlements. Our modern Fresno office offers collaborative workspaces, professional development resources, and a supportive culture where your contributions are valued. Experience the pride of public service without sacrificing work-life balance.
Responsibilities
- Process and administer federal veteran benefits claims with 99% accuracy
- Conduct eligibility assessments for VA healthcare, disability, and education programs
- Provide compassionate guidance to veterans and their families on benefit options
- Collaborate with multidisciplinary teams to resolve complex cases
- Maintain strict compliance with federal regulations and privacy protocols
- Document all interactions and case updates in VA systems
- Participate in quarterly training on policy updates and program changes
Qualifications
- U.S. citizenship and federal background clearance required
- Associate's degree in Public Administration or related field
- 2+ years experience in benefits administration or customer service
- Proficiency with Microsoft Office Suite and federal databases
- Excellent communication skills with diverse populations
- Ability to handle sensitive information with discretion
- Knowledge of VA programs preferred
- Valid California driver's license