Job Description
Join our mission to deliver vital federal services to Memphis residents as a Part-Time Clerk with the Social Security Administration. This flexible opportunity allows you to serve your community while gaining valuable federal experience. Enjoy competitive pay, comprehensive training, and the satisfaction of supporting Americans' most critical social programs.
Our Memphis office seeks a detail-oriented professional to assist with client inquiries, document processing, and administrative support. This is an excellent entry point into federal service with potential for advancement.
Responsibilities
- Process Social Security applications and benefit claims with precision
- Assist clients via phone, email, and in-person inquiries regarding federal benefits
- Maintain accurate records using federal databases and documentation systems
- Verify applicant eligibility using federal guidelines and supporting documents
- Collaborate with federal team members to resolve complex cases
- Prepare correspondence and reports in compliance with SSA protocols
Qualifications
- High school diploma or GED required; college degree preferred
- Minimum 1 year administrative or customer service experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check and fingerprinting
- Strong communication skills with diverse populations
- Detail-oriented with high accuracy in data entry
- U.S. citizenship required