Job Description
Join the mission to serve Americans nationwide as a Part-Time Federal Clerk with the Social Security Administration in Seattle. This rewarding role offers flexible hours while contributing to critical public services. Enjoy competitive federal benefits, professional development opportunities, and the pride of serving your community.
Responsibilities
- Process and verify citizen benefit applications with precision and confidentiality
- Maintain accurate digital and paper documentation using federal systems
- Respond to public inquiries via phone, email, and in-person interactions
- Assist with data entry and administrative support for regional operations
- Comply with all federal privacy regulations (HIPAA, FERPA)
- Collaborate with cross-functional teams to resolve case discrepancies
- Participate in quarterly training on policy updates and system enhancements
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite and federal databases
- Ability to pass federal background check and fingerprinting
- Excellent communication skills and attention to detail
- Ability to work 20-25 hours per week with flexible scheduling