Job Description
Join the Social Security Administration as a Part-Time Clerk in Fresno, CA and contribute to vital federal services. This role offers competitive pay, flexible scheduling, and comprehensive benefits while serving our community. You'll be part of a mission-driven team supporting seniors, disabled individuals, and families nationwide.
Enjoy a professional work environment with opportunities for growth and development. Part-time positions (20-32 hours/week) provide ideal work-life balance while making a tangible impact on Americans' lives. Apply today to start your rewarding federal career journey.
Responsibilities
- Process and maintain accurate Social Security benefit claims and documentation
- Assist applicants with form completion and eligibility verification
- Provide courteous customer service via phone and in-person inquiries
- Manage confidential case files with strict adherence to federal protocols
- Utilize SSA systems for data entry and case tracking
- Collaborate with team members to resolve complex benefit inquiries
- Participate in regular training on policy updates and procedures
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year clerical or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to pass federal background check and fingerprinting
- Strong attention to detail and data accuracy skills
- Excellent communication skills (English/Spanish bilingual a plus)