Job Description
Join our mission-serving veterans as a part-time Federal Clerk Specialist in Jacksonville. This flexible role offers a unique opportunity to contribute to federal operations while maintaining work-life balance. Enjoy competitive pay, comprehensive benefits, and a supportive environment dedicated to public service.
Responsibilities
- Process veteran benefit applications with 99.8% accuracy
- Maintain confidential records per federal compliance standards
- Coordinate with medical teams for documentation verification
- Respond to veteran inquiries within 24-hour SLA
- Support VA outreach events 2-3 times monthly
- Generate monthly performance reports using VA systems
- Train on new federal protocols quarterly
Qualifications
- U.S. citizenship required
- 1+ years clerical experience
- Proficient in VA VISTA and Microsoft Office Suite
- Ability to pass federal background check
- VA experience preferred
- Secret clearance eligibility
- Spanish bilingual skills a plus