Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is seeking a dedicated Part-Time Federal Program Assistant to support veteran outreach initiatives in Chicago. This unique opportunity allows you to make a meaningful impact while working flexible hours in a dynamic federal environment.
Why Join Us? Enjoy competitive federal benefits, professional development opportunities, and the satisfaction of supporting our nation's veterans. This position offers 24 hours/week with potential for weekend shifts.
Responsibilities
- Coordinate veteran benefit enrollment workshops across Chicago communities
- Manage case files and maintain accurate veteran records in VA systems
- Provide exceptional customer service to veterans and their families via phone/in-person
- Collaborate with community partners on outreach events and resource fairs
- Process benefit applications and documentation with strict attention to detail
- Generate monthly activity reports using federal data management tools
Qualifications
- U.S. citizenship required
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with data entry and record-keeping systems
- Ability to pass federal background investigation
- Strong communication skills with diverse populations
- Basic knowledge of veteran benefits programs preferred