Job Description
Are you looking for a rewarding part-time opportunity within the federal government? We are seeking a dedicated Part-Time Federal Specialist to join our team in Ohio. In this role, you will play a crucial part in serving our nation's veterans and ensuring compliance with federal regulations.
Our organization offers a stable environment with the flexibility of part-time hours, allowing you to maintain a healthy work-life balance while contributing to meaningful public service. If you have a passion for public administration and possess strong organizational skills, we want to hear from you.
Responsibilities
- Manage and process federal case files with high accuracy and strict confidentiality.
- Conduct intake interviews and gather necessary documentation for veterans' benefits claims.
- Ensure strict adherence to federal privacy laws, HIPAA, and agency protocols.
- Prepare detailed reports and maintain accurate databases regarding case status.
- Collaborate with other federal agencies and internal teams to resolve complex issues.
- Provide exceptional customer service to constituents and stakeholders via phone and email.
Qualifications
- Citizenship: United States Citizenship is required for this federal position.
- Education: High school diploma or GED equivalent.
- Experience: Previous experience in government, customer service, or administrative support is highly preferred.
- Skills: Proficiency in Microsoft Office Suite and federal case management software.
- Attention to Detail: Strong ability to meet strict deadlines and manage sensitive data.
- Clearance: Ability to obtain a Public Trust clearance (if required).