Job Description
Are you a skilled IT professional seeking a flexible role within a stable public sector organization? The State of Michigan is currently recruiting a Part-Time Information Technology Support Specialist to join our dynamic team in Detroit. This position offers a unique opportunity to utilize your technical expertise while contributing to essential government services.
We are looking for individuals who are detail-oriented, customer-service driven, and passionate about technology. As a part-time employee, you will enjoy a work environment that prioritizes professional growth and community impact. If you are ready to take the next step in your career with a top-tier state employer, we encourage you to apply.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Maintain accurate records of IT issues and resolutions in the helpdesk system.
- Collaborate with the IT team to implement security updates and patches.
- Conduct routine system checks to ensure operational efficiency and data integrity.
- Support end-users with software applications and digital tools.
Qualifications
- Associate degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- CompTIA A+ Certification or similar technical credentials.
- 1-2 years of experience in IT support or a similar technical role.
- Strong knowledge of Windows and Mac operating systems.
- Excellent verbal and written communication skills.
- Ability to work a flexible schedule, including occasional evenings or weekends.