Job Description
Join Los Angeles County's dynamic public service team as a Part-Time Public Service Assistant. This flexible role offers the opportunity to make a tangible impact while maintaining work-life balance. You'll be at the forefront of community engagement, delivering essential services to residents and supporting critical county operations.
Responsibilities
- Provide frontline customer service via phone, email, and in-person interactions
- Process and manage public service requests and documentation
- Assist with community outreach programs and events
- Maintain accurate records and digital filing systems
- Collaborate with cross-functional departments on service initiatives
- Support administrative tasks including data entry and report preparation
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or public-facing experience
- Strong written and verbal communication skills
- Proficiency with Microsoft Office Suite and database systems
- Ability to work independently with minimal supervision
- Bilingual English/Spanish proficiency highly desirable