Job Description
Join the City of Phoenix's dynamic team as a Part-Time Public Service Representative! This rewarding opportunity allows you to directly serve our diverse community while gaining valuable government sector experience. Enjoy flexible scheduling, competitive benefits, and the chance to make a meaningful impact in local governance. We're seeking passionate individuals with strong communication skills to assist residents with inquiries, process permits, and support community initiatives.
Responsibilities
- Respond to resident inquiries via phone, email, and in-person channels
- Process and review permit applications with attention to detail
- Assist with community outreach events and public information campaigns
- Maintain accurate records using municipal software systems
- Collaborate with cross-departmental teams on special projects
- Provide exceptional customer service to Phoenix residents
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or public sector experience preferred
- Proficiency in Microsoft Office Suite and data entry systems
- Valid Arizona Driver's License
- Ability to work flexible hours including evenings/weekends
- Bilingual (English/Spanish) certification highly desirable
- Pass background check and fingerprinting