Job Description
Join Ohio's premier state agency in supporting public services excellence! We seek a motivated Part-Time Public Services Assistant to deliver exceptional constituent support while maintaining operational efficiency. This hybrid role (20 hrs/week) offers flexible scheduling, comprehensive training, and the opportunity to serve your community. Enjoy state benefits including proriced health insurance, retirement plans, and paid time off. Perfect for students, career-changers, or professionals seeking work-life balance. Apply today to make a meaningful impact in Ohio's public sector!
Responsibilities
- Provide responsive constituent services via phone, email, and in-person inquiries
- Process and verify administrative documents with 99% accuracy
- Coordinate agency events and community outreach initiatives
- Maintain digital records using Ohio's secure database systems
- Support departmental reporting with data collection and analysis
- Collaborate with cross-functional teams on process improvements
- Assist with public records requests and compliance documentation
Qualifications
- High school diploma or equivalent; college preferred
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Strong attention to detail with data entry accuracy
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality
- Valid Ohio driver's license (for occasional off-site duties)
- Basic knowledge of Ohio government structure preferred