Job Description
Join our mission to serve America's heroes as a Part-Time Veterans Service Representative in Oakland. This dynamic role offers flexible hours while making a meaningful impact on veterans' lives. You'll work in a supportive environment dedicated to providing exceptional service to those who have served our nation.
The Department of Veterans Affairs offers competitive benefits, including paid leave, health insurance options, and retirement plans. This position is ideal for students, career changers, or professionals seeking work-life balance without compromising purpose.
Responsibilities
- Assist veterans with benefit inquiries and claims processing
- Provide accurate information on VA programs and services
- Conduct eligibility screenings for federal benefits
- Maintain confidential records using VA systems
- Coordinate with medical and legal teams for complex cases
- Participate in community outreach events
- Process paperwork with precision and attention to detail
Qualifications
- U.S. citizenship required
- High school diploma or equivalent
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Ability to handle sensitive information discreetly
- Strong communication skills in English
- Basic knowledge of VA benefits preferred
- Pass background security clearance