Job Description
Join the U.S. Department of Veterans Affairs in making a meaningful impact on our nation's heroes. We seek a dedicated Part-Time Veterans Services Assistant to support veterans with benefit inquiries, claims processing, and community outreach. This role offers flexible scheduling while serving those who served us.
Position includes comprehensive training and opportunities for professional development within one of America's most respected federal agencies. Ideal candidates will thrive in a mission-driven environment supporting our Long Beach veteran community.
Responsibilities
- Assist veterans with benefit eligibility verification and claims documentation
- Provide accurate information on VA healthcare, education, and compensation programs
- Coordinate community outreach events and veteran resource fairs
- Maintain confidential case records and digital filing systems
- Collaborate with healthcare providers and community partners
- Process veteran transportation requests and appointment scheduling
- Conduct eligibility screenings for VA benefits
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and database systems
- Ability to handle sensitive information with discretion
- Strong written and verbal communication skills
- Experience working with diverse populations preferred
- Knowledge of VA benefits systems highly desirable
- U.S. citizenship required