Job Description
Join the frontline of public safety as a Police Dispatcher Trainee in San Jose! We're urgently seeking motivated individuals to become the vital communication link between emergency responders and the community. This accelerated training program combines classroom instruction with hands-on experience in a state-of-the-art emergency communications center. No prior experience required – we provide comprehensive training to launch your career in public safety. Make a real impact while enjoying competitive benefits, career advancement opportunities, and the satisfaction of serving one of America's safest cities. Apply now to start your journey!
Responsibilities
- Process 911 emergency calls with speed and accuracy
- Dispatch police, fire, and medical units using CAD/RMS systems
- Provide critical pre-arrival instructions to callers
- Maintain detailed incident logs and documentation
- Operate multi-channel radio systems and emergency equipment
- Collaborate with multi-agency responders during critical incidents
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or equivalent required
- Valid California driver's license
- Ability to pass background investigation and polygraph
- Clear speaking voice with strong communication skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency and typing skills (40+ WPM)
- No felony convictions and clean driving record
- Must be 18+ years old and a U.S. citizen