Job Description
Join the Fort Worth Police Department as a Police Dispatcher Trainee and launch your career in public safety. This vital role serves as the lifeline between citizens and emergency services, ensuring rapid response during critical moments. We provide comprehensive paid training to develop your skills in emergency communications, multitasking, and crisis management. Work alongside dedicated professionals in a dynamic, mission-driven environment where every call matters. Fort Worth offers competitive benefits, career advancement opportunities, and the chance to make a tangible impact on community safety.
Responsibilities
- Answer and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units using CAD systems and radio communications
- Maintain accurate call logs and incident documentation
- Provide pre-arrival instructions to callers in emergency situations
- Coordinate with other emergency services (fire, EMS) during multi-agency incidents
- Operate computer-aided dispatch (CAD) and mapping systems
- Adhere to strict confidentiality protocols and HIPAA/GDPR compliance
Qualifications
- High school diploma or GED required
- Minimum 18 years of age
- U.S. citizenship and valid Texas driver's license
- Pass background check, drug screening, and psychological evaluation
- Ability to type 35+ WPM with accuracy
- Basic computer proficiency (Windows OS, Microsoft Office)
- Clear speaking voice and excellent diction
- Ability to remain calm under high-pressure situations