Job Description
Are you looking for a challenging career that makes a real difference in your community? The City of Sacramento is seeking a dedicated and resilient Police Dispatcher Trainee to join our elite Communications Division.
As the first point of contact for those in crisis, you will coordinate emergency response efforts, manage incoming calls with precision, and ensure the safety of our citizens. We are looking for individuals who possess high emotional intelligence, superior multitasking abilities, and a commitment to public service. This is an opportunity to build a stable, rewarding career with comprehensive benefits and a clear path for advancement.
Responsibilities
- Receive and process emergency (911) and non-emergency calls from the public with speed and accuracy.
- Dispatch police, fire, and emergency medical services to incident locations based on operator information.
- Maintain accurate, detailed logs and records of all calls, incidents, and unit activities.
- Monitor and coordinate emergency radio traffic and computer-aided dispatch (CAD) systems in real-time.
- Provide information and assistance to citizens regarding police, fire, and municipal services.
- Perform data entry and document management tasks while maintaining high attention to detail.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Valid California Driver’s License and a satisfactory driving record.
- Excellent typing skills (minimum 35 WPM) and proficiency in computer applications.
- Ability to remain calm, think critically, and make quick, accurate decisions under pressure.
- Bilingual skills (English/Spanish) are highly preferred.