Job Description
Join the Santa Ana Police Department as a Police Dispatcher Trainee and launch your career in public safety! No prior experience required – we provide comprehensive paid training to equip you with the skills needed to become a vital lifeline for our community. This entry-level position offers exceptional growth opportunities and the chance to make a real difference in emergency response. Enjoy competitive benefits, career advancement paths, and the satisfaction of protecting fellow Santa Ana residents. Apply today and start your journey toward a rewarding career in law enforcement support!
Responsibilities
- Answer emergency and non-emergency calls with professionalism and accuracy
- Operate radio systems to coordinate field units and emergency services
- Input and maintain critical incident data in CAD systems
- Provide clear, concise information to first responders during critical incidents
- Utilize multi-line phone systems and dispatch resources efficiently
- Remain calm under pressure during high-stress emergency situations
- Adhere to all department protocols and confidentiality requirements
Qualifications
- High school diploma or equivalent (GED)
- Valid California Driver's License
- Ability to pass background investigation and polygraph examination
- Excellent communication and active listening skills
- Basic computer proficiency with ability to learn CAD systems
- Ability to multitask in high-pressure environments
- Must be 18 years of age or older
- U.S. citizenship or legal authorization to work