Job Description
Join the elite Public Safety Communications team at the Anaheim Police Department as a Police Dispatcher Trainee. This is your opportunity to become the vital lifeline connecting first responders with our community during critical moments. We offer comprehensive training, competitive compensation, and a career path with growth potential. If you thrive under pressure, possess exceptional communication skills, and want to make a tangible difference in Anaheim's safety, apply today.
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Operate radio systems to dispatch police units and coordinate resources
- Maintain detailed records of all communications in CAD systems
- Provide life-saving instructions to callers during emergencies
- Collaborate with fire, EMS, and other emergency services
- Utilize de-escalation techniques during high-stress interactions
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or GED equivalent required
- Minimum typing speed of 40 WPM with 95% accuracy
- Ability to pass background investigation and polygraph examination
- Valid California driver's license (Class C)
- U.S. citizenship or legal resident status
- No felony convictions and clean driving record
- Ability to work rotating shifts including nights, weekends, and holidays
- Experience with computer-aided dispatch (CAD) systems preferred