Job Description
Join Buffalo's frontline of public safety as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive training to launch your career in emergency communications. Protect your community by coordinating first responders, managing critical incidents, and becoming the calm voice in crisis situations. This full-time trainee position offers competitive pay, excellent benefits, and a clear path to advancement.
Why Join Us?
• Paid on-the-job training program
• Comprehensive health and retirement benefits
• Opportunities for career growth within the department
• Make a tangible impact on Buffalo's safety
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Provide critical information to first responders during active incidents
- Operate radio communication equipment and multi-line telephone systems
- Assist in training new dispatchers upon program completion
- Participate in emergency preparedness drills and simulations
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and valid NY driver's license
- Ability to pass background check and drug screening
- Basic computer literacy and typing proficiency (35+ WPM)
- Exceptional communication and multitasking abilities
- Calm demeanor under high-pressure situations
- Willingness to work rotating shifts (nights, weekends, holidays)
- No prior felony convictions