Job Description
Launch your career in public safety with Mesa Police Department! We're seeking motivated individuals for our Police Dispatcher Trainee program – no prior experience required. As the critical link between emergency calls and first responders, you'll save lives daily through precise communication and rapid decision-making. Enjoy comprehensive paid training, competitive benefits, and opportunities for career advancement within our 911 Communications Center. Join our award-winning team dedicated to serving Mesa's diverse community with excellence.
Responsibilities
- Process emergency/non-emergency calls with calm professionalism and accuracy
- Dispatch police/fire/EMS units using CAD systems and radio protocols
- Maintain detailed call logs and incident documentation
- Perform multi-tasking during high-pressure situations
- Provide pre-arrival instructions to callers in crisis scenarios
- Collaborate with law enforcement agencies during active incidents
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and valid AZ driver's license
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM (test administered during hiring)
- Clear diction and exceptional listening skills
- Ability to work rotating shifts including nights/holidays
- No felony convictions or disqualifying criminal history
- Commitment to ongoing training and certification