Job Description
Join Glendale's elite public safety team as a Police Dispatcher Trainee! This high-paying entry-level position offers comprehensive training to launch your career in emergency response. You'll become the critical lifeline connecting citizens, officers, and emergency services during high-stakes situations. Our state-of-the-art communications center provides cutting-edge technology and a supportive environment for professional growth. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a tangible impact in our community. No prior experience required—we provide all necessary training!
Responsibilities
- Process 911 and non-emergency calls with exceptional accuracy and compassion
- Dispatch police units using CAD/RMS systems during critical incidents
- Maintain detailed logs of all communications and activities
- Coordinate multi-agency responses during emergencies
- Provide crisis intervention and de-escalation techniques to callers
- Operate radio equipment and emergency notification systems
- Adhere to all federal, state, and departmental protocols
Qualifications
- High school diploma or equivalent required
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Valid Arizona Driver's License
- U.S. citizenship and residency in Arizona
- Ability to multitask in high-pressure environments
- Clear communication skills in English (bilingual Spanish a plus)
- Ability to work rotating shifts including nights/holidays